For the software, governed care model and product surfaces.
- Person-specific plans and baselines
- Structured records and source detail
- Approval, versioning and audit
- Provider identity and permission model
- Role-based care views
Pricing and operational case
Transparent platform. Traceable services.
Pay for the person-specific care platform, then pay separately for the external processing, storage and delivery services WellDash manages on your behalf. Build the operational case from your own workforce, workflows and expected service mix.
The commercial model
One software subscription. Separately rated managed services.
The platform subscription pays for the governed WellDash product. Managed Services recover the external service costs and the secure operational work needed to route, measure, monitor and support them.
Agreed, traceable and charged separately.
Charges use the agreed person-day profile or other contracted rate. Underlying supplier consumption remains traceable, while the charge also covers WellDash’s secure orchestration, metering, retries, audit and operational support.
- Speech, model and vision processing—including document extraction
- Secure storage of source artifacts
- Managed message delivery where enabled
- Adjustments and supplier receipts remain traceable
All prices are exclusive of VAT. VAT is added to the platform and Managed Services subtotal at the applicable rate.
Operational case calculator
Build a case care teams can challenge.
Use your own operating assumptions and expected Managed Services person-day mix. The starting values are editable planning assumptions—not promised savings—and should be replaced with measured pilot evidence.
Your operating assumptions
Cost the service, then examine where capacity may return.
Contracted prices stay fixed. Operational assumptions are editable and should be replaced with observed provider data.
Organisation and fixed platformPeople supported, active care days and VAT treatment
Platform subscription person / month
Tax displayVAT-registered organisations may be able to reclaim VAT.
Cost formula
Monthly platform = people × £7.50
Monthly person-days = people × recorded care days
VAT is added only when selected.
Manager and PBS assumptions below apply to this implemented cohort and to cases inside the covered workflows.
Monthly person-days = people × recorded care days
VAT is added only when selected.
Manager and PBS assumptions below apply to this implemented cohort and to cases inside the covered workflows.
Managed Services person-day mixSet the proportion of ordinary and enhanced-processing days
Standard 70%Enhanced 30%
Standard person-day
£0.24
per recorded person-day- 4 care entries
- 4 × 20-second voice captures
- Normal routing for each entry
- 1 consented activity photo
Typical of an activity-rich day. Transport, eating, drinking or personal-care entries do not imply a photo.
Enhanced-review person-day
£0.52
per recorded person-day- 4 enhanced-review care entries
- 4 short voice captures
- 2 consented photos
- Amber or governance reasoning
- Linked-record and approved-plan retrieval
Additional model work occurs in the background. Guided frontline checks are modelled separately below.
Current Managed Services estimate
Standard = 2,100 person-days × £0.24 = £504.00
Enhanced = 900 person-days × £0.52 = £468.00
Monthly Managed Services = £972.00
These are WellDash scenario rates, not raw supplier token prices.
Enhanced = 900 person-days × £0.52 = £468.00
Monthly Managed Services = £972.00
These are WellDash scenario rates, not raw supplier token prices.
Frontline documentation capacityWhole-day notes compared with active live-capture touch-time
WellDash live care entries per person-day
Current shift documentation30 min5 people × 6 minutes
WellDash active touch-time13.2 minProcessing happens in the background
Potential shift capacity returned16.8 minCapacity, not automatically cash
What this comparison means
Current baseline is total active documentation time for one person’s day—even if food, toileting and activity are combined into one retrospective note.
Standard WellDash active time = 4 entries × (voice seconds + check/swipe seconds). Enhanced days add guided checks × seconds per check; use 120 seconds per check when modelling a longer capacity or major-incident step.
Model structuring, routing and cross-record retrieval are background processing and are not counted as staff labour.
Separate live captures preserve timing, context and earlier routing; the model does not claim that several captures are always faster than one large voice note.
Standard WellDash active time = 4 entries × (voice seconds + check/swipe seconds). Enhanced days add guided checks × seconds per check; use 120 seconds per check when modelling a longer capacity or major-incident step.
Model structuring, routing and cross-record retrieval are background processing and are not counted as staff labour.
Separate live captures preserve timing, context and earlier routing; the model does not claim that several captures are always faster than one large voice note.
Manager reconstruction and incident assemblyFinding evidence, rebuilding chronology and completing forms
Boundary and current result
Include finding notes, messages and paper evidence; rebuilding chronology; re-entering facts; and preparing a form for human checking or printing. The routine searching assumption should exclude serious incidents counted in the incident fields.
Exclude investigation, safeguarding judgement, candour, statutory decisions and management accountability.
Potential annual capacity: 130 hours · equivalent loaded value £2,592.
Exclude investigation, safeguarding judgement, candour, statutory decisions and management accountability.
Potential annual capacity: 130 hours · equivalent loaded value £2,592.
PBS evidence preparationFinding comparable events before professional interpretation begins
Boundary and current result
This values reduced searching and preparation where event form, intensity, duration, context, strategies, assistance, response and outcome are already comparable.
It does not value less professional interpretation, fewer observations, automatic formulation or automatic plan approval.
Potential annual capacity: 3 hours · equivalent loaded value £100.
It does not value less professional interpretation, fewer observations, automatic formulation or automatic plan approval.
Potential annual capacity: 3 hours · equivalent loaded value £100.
Measure before claiming
A pilot should turn assumptions into evidence.
Some value is cashable. Some is released capacity. Some is improved evidence quality. They should not be collapsed into one inflated saving.
Observe the current workflow
Sample note time, searching, report preparation, review evidence gathering and incident assembly using consistent definitions.
Measure the new loop
Record capture time, processing wait, adjustment time, successful ratification, repeat entry and actual model usage.
Cash, capacity and quality
Label reduced paid hours separately from time returned to care, better traceability and risk that was made visible.
Use observed adoption
Replace eligible-record percentages and reduction assumptions with actual site-level results before scaling.
A small, measurable test
Use your plans, your staff and your numbers.
The useful business case is the one your team can reproduce and challenge.